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Payment

You agree to the Fees and charges and other pricing terms applicable to your use of the Service as specified in these Terms of Use and as otherwise communicated to you through the Service, including any applicable Service Fees. All Fees and charges paid by Users in connection with the Service are non-refundable, except as expressly stated otherwise in these Terms of Use. Desklinq may change the Fees and Service Fees at any time in its sole discretion.


You are responsible for paying all applicable taxes associated with your use of the Service. In exchange for your use of the Service, you agree that Desklinq will process payments on your behalf and be the Host’s limited payment collection agent, and the Fees paid shall be considered the same as a payment made directly to the Host.


For Memberships, Desklinq will process payment for the monthly fee on the first day of the Cycle. For Space Reservations, Desklinq will process payment for the applicable reservation within 2 hours after the reservation ended. You will be charged the Fees for the total time reserved, as set forth in the offering for the Space. Any changes you make to your reservation after it is made may result in an adjustment to the Fees for the reservation subject to the Cancellation Terms (defined below).


In the event you use the Space for longer than the amount of time you booked for your reservation, the applicable Host may adjust the Space Use Charge for your reservation based on your actual use of the Space. If you believe a change to your Space Use Charge made by a Host was in error, you may request a refund by providing notice to Desklinq through the Service. Desklinq may provide you a full or partial refund, after a thorough review with the Host, as determined at Desklinq’s sole discretion.


Upon any change to a payment method or each reservation request, Desklinq may seek authorization of Your selected payment method via credit card or bank authorization to verify Your payment method, ensure the reservation cost will be covered, and protect against unauthorized behavior. The authorization is not a charge, however, it may reduce Your available credit by the authorization amount until your bank’s next processing Cycle. Should the amount of our authorization exceed the total funds on deposit in Your account, You may be subject to overdraft of NSF charges by the bank issuing Your debit or check card. We cannot be held responsible for these charges and are unable to assist you in recovering them from your issuing bank.


Payment details you provide will be encrypted using secure sockets layer (SSL) technology before they are submitted over the internet. Payments made on the Service are made through our payment gateway provider, Razorpay Software Pvt.Ltd (www.razorpay.com). You will be providing credit or debit card information directly to Stripe which operates a secure server to process payment details, encrypting your credit/debit card information and authorizing payment. Information which you supply to Razorpay is not within our control and is subject to Razorpay’s own privacy policy and terms and conditions. Desklinq access to credit card information and payments are limited to the access described in the Privacy Policy.


Credit card payment processing services are subject to Razorpay’s Account Agreement, which includes the Razorpay’s Terms of Service (collectively, the “Razorpay Services Agreement”). By agreeing to these Terms and/or by using any credit card processing services via the Service, User agrees to be bound by the Razorpay’s Services Agreement, as the same may be modified by Razorpay from time to time.


Guest must maintain a valid credit card on file in order to maintain a Desklinq Membership and use the Service. By providing such information and using the Service, User understands and agrees that Desklinq (and/or the third party service provider, as applicable) may process charges for payments so initiated by the User in accordance with the Fees and rates that are then in effect.


Each User will indemnify, defend, and hold Desklinq harmless from any breach of credit or debit card processing and/or issuing agreements, and/or violation of applicable law.


Desklinq may use temporary authorized holds on your credit card to verify your payment method. When you create a Desklinq account, update your payment method, or make a reservation, you may see a pending transaction on your payment method, an Authorization Hold. This is not an extra charge, it’s a temporary authorization hold used to verify your payment method. The hold will never actually process, but may show up as "pending" on your bank statement. If you see a pending amount, it will be removed by your card issuer, usually within 3-5 business days, and your card will never actually be charged. Once your card is successfully charged, Desklinq immediately releases the hold. Please contact your bank for more information about their authorization timeframes and policies.


If you are a Host, you acknowledge that Desklinq accepts payments from Guests as a limited collection agent for the Host and that Desklinq’s obligation to pay the Host is subject to and conditional upon successful receipt of the associated payments from Guests. Desklinq does not guarantee payments to Hosts for amounts that have not been successfully received by Desklinq from Guests.


Desklinq may collect a Deposit on behalf of the Host and hold it for the benefit of the Guest and Host during the term of the reservation pursuant to the terms and conditions of the Space License Agreement. Any reservations that are cancelled by the Guest or by the Space at the Guest's request are subject to the Cancellation Terms.


Cancellations of any Space License Agreement shall be governed by the terms and conditions of the Space License Agreement (the "Cancellation Terms").

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